Provider Enrollment Information

If you have not worked as an IHSS provider at any time in the past, you must complete specific state required enrollment steps.

All of the enrollment steps must be completed within 90 days of starting the process.

Once enrollment is complete, you cannot receive more than 90 days of authorized back pay.

The State IHSS enrollment steps are provided here. For more information call IHSS Payroll at (707) 565-2852.

There are 4 steps to complete the required State enrollment process.


Step 1: Complete and pass a Department of Justice background check.
A packet with instructions and locations to complete the background check will be mailed to you following your initial call to the IHSS Payroll office. The total cost for the background check is between $50.00 and $65.00 and must be paid for by the prospective provider.

Step 2: Attend a two (2) hour orientation at the IHSS Public Authority office.
Once you pass your background check, you will be mailed a letter with the date and time of your scheduled orientation. The letter will include details of the documents you need to bring with you to the orientation.

Step 3: Complete and sign the Provider Enrollment Form (SOC 426) at the orientation.

Step 4: Complete and sign the Provider Enrollment Acknowledgment Form (SOC 846) at the conclusion of the orientation.

If you are either working or plan to work for an IHSS client, and have not previously worked and been paid by IHSS, and have not started the enrollment process, then call the IHSS Payroll office at (707) 565-2852 during the hours shown below, except holidays.

If you started the enrollment process and would like an update on your status, please call the IHSS Public Authority at (707) 565-5700, 8:00AM - 5:00PM Mon - Fri, except holidays.
Note: If you call the IHSS Public Authority after hours you may press one (1) to leave your name and number for a call back, but if you have not heard back within two (2) business days please call back.